1. Introduction
This Privacy Policy describes how Yaltopia Tickets Invoice System collects, uses, stores, and shares information when you use the mobile app, customer web app, PWA features, and related services. By using the service, you agree to the practices described in this policy.
2. Information We Collect
We may collect information in the following categories:
- Account information, such as name, email address, phone number, and login details.
- Customer, company, and billing profile information entered into the service.
- Invoice, proforma, payment, report, ticket, and transaction-related records.
- Documents and files you upload, categorize, preview, download, or store.
- Invoice sharing details, including email recipients, generated links, and permissions.
- Notification preferences, push subscription details, and due date reminder settings.
- News and announcement activity, such as read status and priority filters.
- SMS content or metadata that you choose to scan or process through the mobile app.
- Camera access data when you use scan features, subject to device permissions.
- Device, browser, usage, diagnostic, and log information used to maintain and improve the service.
3. Permissions
The mobile app may request permissions such as camera access and SMS access. The web app may request browser notification permission for due date reminders, news, and announcements. You can control these permissions from your device or browser settings, but disabling them may limit some features.
4. How We Use Information
We use collected information to:
- Provide, operate, and maintain the mobile and customer web apps.
- Create, display, filter, and manage invoices, proformas, payments, and related records.
- Generate, cache, and download monthly reports.
- Enable invoice sharing by email or secure link.
- Store, preview, categorize, and download documents.
- Authenticate users and protect accounts.
- Process transactions and show related activity, analytics, and status updates.
- Send operational messages, due date reminders, news, alerts, and service updates.
- Improve reliability, security, performance, and user experience.
5. Information Sharing
We do not sell your personal information. We may share information with service providers, business systems, or authorized organization members when needed to provide the app, comply with law, protect rights and security, or complete requested workflows.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
7. Data Retention
We retain information for as long as necessary to provide the service, meet business and legal requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on the record type and your organization's requirements.
8. Your Choices
You may update certain account details in the app, control device permissions from your operating system settings, or request help through the support channel provided by your organization or inside the app.
9. Children's Privacy
The app is intended for business use and is not directed to children. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When updates are made, the "Last updated" date above will be revised.
11. Contact
If you have questions about this Privacy Policy, use the support contact provided by your organization, inside Yaltopia Tickets App, or by emailing support@yaltopia.com.